About Miele
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the
world who are committed to making our products even better every day - and help us to expand our innovation leadership.
About your workplace
The Agile Coach is responsible for guiding and mentoring teams and the organization in the adoption and implementation of Agile methodologies. The primary goal is to enhance the Scrum teams’ performance, foster a culture of continuous improvement, and ensure the successful delivery of a high-quality eCommerce Platform.The Agile Coach will work closely with the Scrum teams to identify and address challenges, promote Agile best practices, and drive organizational change.
Key responsibilities:
- Agile Transformation: Lead and support the organization in its Agile transformation journey, ensuring alignment with business goals.
- Coaching and Mentoring: Provide hands-on coaching to Scrum Master, Product Owners, and development teams on Agile principles, practices, and frameworks (e.g., Scrum, Kanban, SAFe).
- Stakeholder Engagement: Collaborate with stakeholders at all levels to ensure understanding and buy-in of Agile practices.
- Facilitation: Facilitate key Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews.
- Continuous Improvement: Promote a culture of continuous improvement by identifying and implementing process enhancements.
- Metrics and Reporting: Track and report on Agile metrics to measure team performance and identify areas for improvement.
- Conflict Resolution: Address and resolve impediments and conflicts within teams to maintain a productive working environment.
- Training and Workshops: Conduct Agile training sessions and workshops to educate teams and stakeholders on Agile methodologies and practices.
Key performance measures for position
- Team Performance: Improvement in team velocity, quality of deliverables, and adherence to Agile practices.
- Stakeholder Satisfaction: Positive feedback from teams and stakeholders regarding the Agile transformation process.
- Agile Maturity: Progress in the organization's Agile maturity as measured by assessments and metrics.
- Delivery Success: Successful and timely delivery of projects and products.
- Continuous Improvement: Implementation and impact of process improvements and innovations.
Competencies/Skills for position:
- Experience in working in an agile environment as Scrum Master / Agile coach.
- Proven track record of leading agile transformations in medium to large organizations.
- Experience with multiple agile frameworks (e.g., Scrum, Kanban, SAFe, Lean, LeSS).
- Bachelor's degree in Computer Science, Business Administration, or a related field.
- Agile certifications such as Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), or equivalent.
- Strong understanding of agile principles and practices.
- Excellent coaching and mentoring skills.
- Ability to influence and drive change at all levels of the organization.
- Problem-solving and conflict resolution skills.
- Empathetic and approachable with a collaborative mindset.
- Passionate about continuous learning and improvement.
